Are you having any issues, currently facing them on streaming the Disney Plus app on a Firestick device? You are in the Right Place! we will let you know Disney Plus not working on Firestick- How to fix it, and the reasons for the issues are mentioned in this article. Read this article until the end to get all your information.

Why is Disney Plus Not Working on Firestick?

Disney Plus Not Working on Firestick is very common and there can be many reasons behind it. So let us discuss it briefly in the given below session.

1. Poor Wi-Fi Connection.
2. Slow Disney Plus Outage.
3. Glitch on Firestick.
4. Outdated Disney Plus App and Firestick Firmware.    
5. Disney Plus Subscription Expired.
6. Glitch on Disney Plus Software.

These are all the major reasons for Disney Plus Not Working on Firestick. In the following section, you can learn How to Fix the Disney Plus Not Working on Firestick.

How to Fix Disney Plus Not Working on Firestick?

In the above section, we have discussed the reasons for Disney Plus Not Working on Firestick. Now, we need a problem-solving method to fix those issues. Here they are listed below;

1. Check the Wi-Fi Connection on Firestick.
2. Power Recycle Wi-Fi Router.
3. Check Disney Plus Outage.
4. Restart Firestick.
5. Update Disney Plus App.
6. Update Firestick System Software.
7. Renew your Disney Plus Subscription.
8. Sign Out and Sign In with Disney Plus.
9. ]Reinstall Disney Plus.
10. Contact Disney Plus Customer Service.

1.Check Wi-Fi Connection on Firestick

If you don’t have a stable network connection with your Firestick device. You can’t stream any shows, series, and apps on FireTV. So, initially, we have to check the Wi-Fi Network to fix Disney Plus Not Working on Firestick. To check the wifi network on your device- Launch the Web Browser and browse anything. If the content is not loaded, follow the steps given in the following;

• First, Connect the Firestick to the Smart TV.
• Switch On the Firestick and Smart TV.
• Click the Home Button on the Firestick remote.
• Then, select the Settings option on the home screen.
• Following that, click on the Network option.
• Tap the Play/ Pause button on the Firestick remote.
• The Connection Status screen has appeared on the Firestick screen.

If the Internet connection is stable, we conclude that the Disney Plus Not Working on Firestick is not because of the Wi-Fi connection. there are no issues in connecting the Wi-Fi to Firestick. Additionally, you have to check the Wi-Fi router.

2.Disney Plus Not Working on Firestick -Power Recycle Wi-Fi Router

So, We have checked there are no issues with the Wi-Fi Connection on the Firestick device. Now, check the Wi-Fi Router and Restart it.

• Click and Hold the Restart button on your Router.
• Unplug all cables connected to the Router and as-well-as with your TV.
• Wait for 10 to 15 minutes.
• Reconnect all cables back to the Wi-Fi Router and Smart TV.
• Switch On the Wi-Fi Router.

Wait until seeing the Green Light on the Router. Once it’s done, move to the Smart TV. And launch the Disney Plus Streaming Service. Check, whether the Disney Plus Not Working on Firestick issue has been fixed or not. If it’s not fixed -try the other method to fix it.

3.Check Disney Plus Outage 

Sometimes the Streaming Service’s Sever has been down. (i.e) Sometimes Disney Plus server may get down. If the Disney Plus server gets low, the app will work slowly and the content will load on the screen -even for 10 minutes. If you people facing these issues, then try the following steps to fix it.

• Launch the Web Browser app on FireTV.
• Search for “Downdetector” in the given search space and select it.
• Then, from the Search panel>> type “Disney Plus”.
• Now, the Downdetector software shows you the Disney Plus Server Status on the screen.

If the Disney Plus server gets down, wait for some time>> relaunch the app and check, if it will work.  Or else, just check the server status of Disney Plus in a web browser -It will provide a quick answer.

4.Disney Plus Not Working on Firestick –Restart Firestick 

If your Amazon Firestick device has faced the Glitches screen problem, the Disney Plus is Not Working on Firestick. So, Better if you could Restart the device. Here are the steps;

• Grab the Firestick Remote.
• Click and Hold the Play/ Pause button.
• Now, the Firestick device has restarted automatically.
• If it is not working, follow the upcoming steps.
• Click the Home Button.
• Select the Settings option.
• Now, click the My Fire TV from the menu>> Restart option.
• Again, tap the Restart button to confirm.

Now, the Firestick has shut down and restarted automatically. During this processing time, dont click any buttons on the remote or Switch Off your Firestick. Just wait until it restarts.

Read also, How to Get Disney Plus on Firestick? 

5.Update Disney Plus App on Firestick

Rarely, If the Disney Plus app has the older version. It will not be compatible with FireTV versions. In simple, you should use the updated version of the Disney Plus app to stream on Firestick. So to update the Disney Plus:

• Go to the Amazon Firestick Home Screen.
• Select the Settings>> Applications button.
• Now, select the Appstore option.
• Here, click the Automatic Updates option.
• You can see the OFF under the Automatic Updates.
• After clicking the option, you can see the ON option.

After turning on the Automatic Update option on Firestick, all older version apps are updated automatically. Or else from the app store>> search for Disney Plus>> click on the Update option. After updating the app, Launch Disney Plus and stream it!

6.Update Firestick Device

Disney Plus is Not Working on Firestick -this can be fixed by updating the system or Firestick device. Both are same as the system or FireTV device;

• From the Homepage of FireTV.
• Tap the Settings option from the menu.
• And, click on the My FireTV button.
• Then, click About from the sub-menu.
• Now, Select the Check For Updates.
• If Update Requires, click Update Now/ Install Now option.

Once the System Update is finished, the device will start automatically.

7. Renew your Disney Plus Subscription -Disney Plus Not Working on Firestick 

Also, you have to check whether your Disney Plus Subscription plan has expired or not. If it is expired, no premium content is allowed to be watched. Here is the procedure to check and renew the Disney Plus subscription;

• Launch the Disney Plus app on Firestick.
• Log in with valid user credentials.
• Navigate to the Account Icon on the screen and click it.
• The Account option is located in the top-right corner of the screen.
• Go to the Subscription section.
• If it expires, you should renew it.
• So, choose any plan and Save it.
• Check out the Subscription Plan.
• And, tap the Agree and Subscribe option.

Once, the payment process is completed, you will receive the invoice for the confirmation to the registered email address. Now, close Disney Plus and relaunch it. Go to the premium content library and play any video. I hope, now the Disney Plus Not Working on Firestick issue gets fixed.

8. Disney Plus Not Working on Firestick -Sign Out and Sign In 

Still, Disney Plus is Not Working on Firestick, Once, Sign Out and Sign In to your Disney Plus account. Here is the step-by-step guide;

• From the Disney Plus app.
• Click the Account Icon.
• Please, check once you are using the main user account.
• Now, click the Cog Icon.
• Scroll down and tap on the Log Out/ Sign Out button.

Close the Disney Plus app and relaunch it on Firestick. Now, enter the Username and Password. Or, Enter the Registered Mobile Number in the given space. And Sign In with the Disney Plus app.

9. Reinstall Disney Plus on Firestick

Even the Disney Plus Not Working on Firestick, Just Simply Uninstall the streaming service and reinstall it. Here is the guide;

Uninstall Disney Plus on Firestick

• Visit Firestick Home Screen.
• Click the Settings icon.
• Select the Applications option from the menu>> Manage Installed Applications button.
• Scroll down and Select the Disney Plus app from the list.
• Again, scroll down and click on the Uninstall option.

Now, the Disney Plus app gets uninstalled on Firestick. Stay for a while and reinstall the app after 5 minutes.

Install Disney Plus on Firestick

• Click the Home Button on the Firestick remote.
• Tap the Find option from the menu toolbar.
• Navigate to the search panel on Amazon App Store.
• Type “Disney Plus” in the given space.
• Select the Official Disney Plus app from the search result.
• Click the Download/ Get option.

Once the app gets installed, launch it and Sign In with your Disney Plus user credentials. And check, that the Disney Plus Not Working on Firestick issue has been fixed.

10. Contact Disney Plus Customer Service

The above nine methods do not help you to fix the Disney Plus Not Working on Firestick, you can get help from the Disney Plus Customer Executive service. Search for the Disney Plus customer service number in the web browser. And, Tell the issue you have faced with the Disney Plus app to the executive. They will guide you to fix the problem.

Wrapping Up:

Therefore, I hope that the Disney Plus Not Working on Firestick gets fixed. Disney Plus is a streaming platform available on the Amazon Firestick streaming device. Still, facing any issues while streaming Disney Plus app on Firestick, you will have many more ways to fix your issues by following our guide. If you are still having trouble streaming Disney Plus on Firestick, mention them using the comment section. We provide the best solution!